Amigos Traders AT crest logoAmigos TradersTrading education communityContact support
← Return to Amigos Traders

Privacy Policy

1. Scope

This policy explains how Amigos Traders handles information associated with its website, community, coaching and billing services.

Browsing our public informational pages does not require a customer account or membership purchase.

2. Information we handle

Depending on the services you use, information may include:

  • Contact details you provide, such as your name and email address.
  • Telegram identity information, such as your numeric user ID and username.
  • Purchase, subscription, payment-status, consent and membership records.
  • Information you provide when requesting support or arranging coaching.
  • Technical information processed for website operation and security, such as access logs and IP addresses.

Stripe processes payment details. Amigos Traders does not store full payment-card numbers or card security codes.

3. How we use information

We use information to:

  • Provide community access and coaching services.
  • Manage purchases, subscriptions and applicable one-time benefits.
  • Respond to support, cancellation and refund requests.
  • Prevent fraud and unauthorized access.
  • Maintain service security and meet applicable legal obligations.

4. Service providers and disclosures

We use service providers where needed to operate our business, including Stripe for payments, Telegram for community communications, Render for hosting and database infrastructure, and our email provider for support.

These providers process information under their own applicable terms and privacy policies. Their processing may occur in countries other than your own.

We do not sell personal information. We may disclose information when required by law or when reasonably necessary to protect legal rights and service security.

5. Cookies

Our public informational pages do not add advertising or analytics trackers. Administrative sign-in uses essential session and security cookies.

External services such as Stripe and Telegram may use cookies under their own policies.

6. Retention and security

We retain information for as long as reasonably needed to provide services, maintain billing and benefit-use records, resolve disputes, protect security and meet legal obligations.

Canceling a subscription does not automatically delete these records.

We use reasonable security measures to protect information, but no system can guarantee complete security.

7. Your requests

Depending on applicable law, you may have rights to request access, correction or deletion of your information, or to object to certain processing. Some records may need to be retained for lawful purposes.

Send privacy requests to infoamigostraders@gmail.com. We may need to verify your identity before responding. You may also have the right to complain to the relevant privacy authority.